Advanced SOC Services with Hyper Automation

ShieldWatch XDR Platform

ShieldWatch XDR platform delivers continuous protection through intelligent automation, real-time detection, and rapid incident response—guarding your business 24/7/365.

24/7
SOC Monitoring

8.5 Seconds
Average Verdict Time

90-Day

Historical Threat Hunting Analysis

100%
Cloud Coverage

AI Agent Hyperautomation

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Next-Generation Security Operations

Empower your security team with AI-driven automation, intelligent threat detection,
and seamless collaboration to stay ahead of evolving cyber threats.

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Agentic AI

Our platform doesn’t just automate — it thinks, adapts, and acts. Agentic AI works as a digital analyst, triaging alerts, learning from outcomes, and recommending or executing next steps.

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Hyper-Automation

150+ pre-built SOAR workflows take repetitive tasks off your plate. Integrated ChatOps enable cross-team collaboration and human decision input when needed.

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AI-Agent Collaboration

ShieldWatch bridges the gap between automation and expertise. Our 24/7 SOC team partners with intelligent systems to catch what others miss and accelerate response.

Comprehensive Extended Detection & Response in One Unified Platform

ShieldWatch XDR is Concertium’s comprehensive Extended Detection and Response platform designed to unify threat detection, response, and compliance monitoring in one integrated solution. With a fusion of advanced AI-driven analytics, 24/7 SOC monitoring, and real-time orchestration capabilities, ShieldWatch empowers organizations to identify and neutralize threats before they can impact operations.

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How Does ShieldWatch XDR Stack Up?

Compare comprehensive cybersecurity capabilities across industry-leading platforms

Fully satisfies Partially satisfies Does not satisfy
Features & Capabilities ShieldWatch XDR Exabeam Darktrace IBM QRadar Securonix Splunk
True Multi-Layer, Multi-Tenant Architecture
Unified Cyber Defense Platform (NG-SEN, ITDR, SOAR, UEBA, Threat Intel)
All Core Capabilities Bundled in One License — No Hidden Fees
Free Deployed Sensors — 24/7 Coverage Without Extra Charges
Remote Edge Monitoring & Distributed Data Collection
Rapid Deployment — Fully Operational In Hours, Not Days
Lightweight Footprint — Minimal Infrastructure Impact
Complete Attack Surface Visibility — Cloud, Endpoint, Network, Users
Integrated ChatOps for Real-Time Event Verification
Compliance-Ready by Design (SOC 2, HIPAA, ISO 27601)
On-Demand Incident Response (Stage Within 30 Minutes)
Pre-Built, Automated SOAR Workflows (150+ Out-of-Box Playbooks)
Robust Integration Ecosystem (50+ Integrations)
Natural Language Search & Query — Analyst-Friendly

What's Included

ShieldWatch XDR delivers a comprehensive security solution with everything you need
to protect your organization.

Fully Managed SOC & SIEM
Real-time monitoring of endpoints, cloud environments (MSFT, AWS, GCP), mobile devices, email, identity systems, and networks.
SOAR-Driven Incident Response
Systematic phone or text alerts to users, automated containment, and immediate forensics by our security analysts—powered by out-of-the-box playbooks and orchestration.
Rapid Deployment & Historical Visibility
Set up in minutes. ShieldWatch automatically investigates up to 90 days of historical logs, immediately alerting you to any latent threats.
Automated Threat Detection & Containment
AI-powered threat telemetry and smart correlation detect and isolate threats across your environment before they escalate.
Endpoint to Cloud Protection
End-to-end visibility into workstations, servers, mobile devices, and cloud tenants—giving your organization full-stack control.
Human-Led Security Operations
Our expert team stands ready 24/7 to review, triage, and respond to alerts, offering deep forensics and policy-level remediation.

Deployment to Threat Containment — In Under One Hour

01

Connect

Phase 1: Rapid Onboarding & Environment Integration

Be operational in hours, not weeks.

  • Connect endpoints, cloud accounts, identity providers, firewalls, etc.

  • Out-of-the-box support for 50+ integrations (SentinelOne, CrowdStrike, M365, Okta, AWS, etc.)

  • Ingest 90 days of retroactive logs for immediate value

Deployment Time: ~1 Day

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02

Observe

Phase 2: Baseline Monitoring & Identity Visibility

Know what normal looks like — and spot what doesn’t.

  • Behavioral baselining across devices, users, cloud apps, and SaaS

  • Identity-based monitoring activated: login anomalies, MFA bypass, lateral movement

  • Initial threat detections and misconfigurations surfaced via SIEM & UEBA

Focus: Visibility, Discovery, Threat Inventory

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03

Correlate

Intelligent Correlation & Agentic AI Activation

Automated threat triage begins here.

  • AI begins cross-correlating EDR, cloud, and identity signals

  • Autonomous agents evaluate alert severity, context, and history

  • ShieldWatch’s SOAR engine begins running pre-built playbooks

 

Result: 90% reduction in false positives

Result: 90% reduction in false positives

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04

Respond

Human + AI Response Collaboration

Our analysts work alongside the AI to accelerate remediation.

  • AI escalates validated threats to ShieldWatch SOC

  • SOC provides contextualized guidance or full remediation

  • Alerts are resolved or contained in seconds, not hours

ChatOps / case management system optional for direct customer interaction

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05

Comply

Phase 5: Compliance Mapping & Optimization

Security that supports your audits, too.

  • Continuous compliance tracking (SOC 2, HIPAA, CMMC 2.0, ISO 27001)

  • Auto-generated reports and dashboards for auditors

  • Quarterly optimization reviews by Concertium experts

Built-in governance + roadmap for security maturity

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SIEM and SOAR Capabilities

Managed Detection and Response

 

In addition to delivering comprehensive Extended Detection and Response, the ShieldWatch XDR platform includes an integrated Security Incident and Event Management (SIEM) system. This SIEM correlates security events across your environment, enabling deeper insight and faster threat detection.

To further accelerate response, the platform also includes out-of-the-box Security Orchestration, Automation, and Response (SOAR) capabilities—empowering security teams to automate incident response workflows and reduce manual effort.

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Rapid Configuration

ShieldWatch XDR detects threats in minutes using 90 days of logs.

 

The ShieldWatch XDR platform is designed for speed and efficiency. It can be fully configured within minutes and immediately begins ingesting and analyzing 90 days of historical log data from all connected integrations.

Make speed your advantage

Investigate every alert 24x7x365
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ShieldWatch Fast
Triage and respond in seconds.
Consistent Verdicts
Unaffected by late nights, alert volume, or hallucinations.
Complete Investigations
We ping your users over Slack, Teams, Email, & SMS to discover missing context.
Storage Included
Keep your logs in our data lake for searching & compliance.
Pain-free
Onboard in minutes. We'll take it from there.

Why ShieldWatch?

From strategy to execution, we combine expert guidance, cutting-edge technology, and tailored services to deliver a solution built around your business.
| EXPERIENCE & EXPERTISE

We have nearly 30 years of experience in managing and protecting technology infrastructures, allowing a more comprehensive approach to meeting your business, compliance, and cybersecurity needs.

| INNOVATIVE SOLUTIONS

We offer advanced capabilities curated by our forward-thinking engineers and innovative partnerships to drive industry-leading technology.

| END-TO-END CAPABILITY

Unlike many providers, we have professional expertise and services from strategy to setting up the appropriate infrastructure, security controls, and ongoing security and IT management.

| HANDS-ON PARTNERSHIP

We take a hands-on, collaborative approach to identify solutions and potential new areas of improvement that align with your company’s vision.

FAQ

ShieldWatch XDR
What is ShieldWatch XDR?

ShieldWatch XDR is Concertium’s Extended Detection and Response (XDR) platform. It unifies real-time threat detection, response, and compliance monitoring into a single solution powered by AI, automation, and 24/7 SOC (Security Operations Center) oversight.

How does ShieldWatch XDR protect my environment?

It consolidates telemetry from endpoints, networks, cloud platforms, and user activity into a centralized platform. This enables rapid detection of multi-vector threats and immediate response using automated containment and analyst-led investigations.

What technologies does ShieldWatch integrate with?

ShieldWatch works with leading tech stacks including SentinelOne, CrowdStrike, Microsoft, Google, AWS, and more. It also integrates with tools like Slack, Teams, and email via ChatOps to deliver alerts and responses in real time.

What does the 24/7 SOC-as-a-Service include?

Our expert analysts continuously monitor your systems. When a threat is detected, we investigate, validate, and respond—not just alert. You’ll benefit from proactive threat hunting and incident response around the clock, across all time zones.

How fast is the threat response?

Clients typically experience response times under 3 minutes. ShieldWatch leverages automation and orchestration to detect and contain threats before they escalate, drastically reducing mean time to respond (MTTR).

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Elite Cybersecurity for Modern Enterprises

Join the organizations that trust ShieldWatch XDR platform for their cybersecurity needs. Get started today.

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