Managed Services
Managed services for your Network Shield Watch is a managed services provider allowing businesses and other major networks to utilize the power and security of managed services. Managed Services combines the software installed onto every computer on your network, with the expertise of our IT staff to monitor your entire network for any errors or security threats right from our offices.
24x7x365 Proactive Monitoring
Identify and fix all network problems before they become major hassles. Real-time monitoring of critical items including servers, workstations, network devices and applications. Shield Watch allows us the capabilities for complete remote solutions for immediate problem resolutions.
Preventive Maintenance
Preventive maintenance is a schedule of planned maintenance actions aimed at the prevention of breakdowns and failures. The primary goal of preventive maintenance is to prevent the failure of equipment before it actually occurs. With Shield Watch on your side you have nothing to worry about.
Guaranteed Priority Response
All Shield Watch partners will have priority response service with guaranteed service level agreements included in your Shield Watch service agreement. All service levels include access to an account manager for escalated ticket and service requests.
Security | Patch Management
A key component of patch management is the intake and vetting of information regarding both security issues and patch release - you must know which security issues and software updates are relevant to your environment. Shield Watch knows which items pertain to your individual needs and take care of those critical items immediately.
Flexible Rate Plans
No matter the size of your business Citrus Computers & Shield Watch have a program that fits the needs and size of your business. Shield Watch manages all of your IT needs via a simple and flexible rate plan to fit your individual business needs.
Fixed Monthly Budgeting
Tired of your IT provider billing you here and there for things you through were covered in your original agreement. Our way is simple, we design a plan with your business in mind so you don’t have to be surprised with your IT budget at the end of the month. Contact us today regarding our flexible monthly budgeting options.
Increase Your Productivity (AND your profitability)
Tired of spending too much time and energy on keeping your IT infrastructure up and running? Do you feel like your IT problems are never solved? Shield Watch IT services are designed with your business in mind. Our goal is to provide a “Best Value” solution for managing your IT needs so you can focus your time and energy on what’s important to you….your business! Your IT should be a business enabler not a management distraction. Your employees should spend more time improving your bottom line and less time struggling to fix poor performing IT.
Reduce Your IT Costs!
Are you having trouble finding the right IT solution for you…..within your budget? Do you feel like you are paying too much for what you get? Did you know that the cost of IT and the management of IT are the second most expensive costs of any Business? With Shield Watch IT Services are the right fit for you! Our goal is to provide you a full life-cycle process. Making difficult technology decisions based on limited resources and skill sets can distract the business focus of your company and make you “Technology Bound”.
Protect Your Business!
Concerned about maintaining the security of your business? Do you feel unsure about how secure you really are? Could one security incident ruin your reputation and your business? Shield Watch Services are designed with you in mind. Our goal is to provide you a quality IT solution to manage the completed security of your network to free you up from those nagging worries and concerns about the present state of your network. Shield Watch manages the security configuration of your IT to prevent those pestering bugs and viruses from upsetting your business health.
